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Call for Offers: Web and Mobile Application Development Services

Call for Offers: Web and Mobile Application Development Services

Terms of Reference – ToR
Web and Mobile Application Development Services
Type of contract: Service Contract (SC) or Special Service Agreement (SSA)
Duration of engagement: 6 months

New Social Initiative – NSI seeks to engage Kosovo-based Web Development or IT experts
(Company or Individual) to develop the Web portal and Mobile phone application for both iOS
and Android (mobile phone operating systems) that will enhance the reach of media reporting
on the Serbian language in Kosovo and increase citizen access to information and news. The web
portal and mobile phone applications will be equipped with special features that link with the
news portals of independent media reporting in Serbian in Kosovo and allow users to navigate
and access all news generated from these web portals in one place in real-time. The special
significance of platform is that it will provide a quick and easy insight into how different media
report on the same topics. The platform will display only the title, source, and summary of the
news on its website, while the links direct visitors to the source’s website allowing users to read
the entire article at the source, thus generating an audience for those who have created the

Overall Objective of the Assigment
To enable quicker and more comprehensive access to the media, reporting in Serbian language
in Kosovo, to the media outlets and agencies in Pristina, Belgrade, and to the local readership.

Purpose of the Assignment
Primary objective of the assignment is to develop a media platform (web portal and mobile
phone application for iOS and Android) that will gather headlines and links to the original web
pages from the selected media outlets reporting in the Serbian language in Kosovo. In addition
to allowing citizens and media agencies to access news from the media reporting in the Serbian
language in Kosovo in one place, this platform will sort the news by category. Platform will
display only the title, source, and summary of the news on its pages, while the links will direct the
visitors to the source itself (to the website of the local media that produced the news), where they
can read the article in its entirety. Also, the platform will have a filter featuring the original source
with an available list of other media that have picked up the news. This will provide better
information access and increase the reach of these media.

Duties and Responsibilities
Contractor should design, develop, maintain, and update a website and a mobile application,
using the information and inputs received from the project team and media featured on the

The main responsibilities of the contractor are:
• Website and software application design, development, maintainance and features
• Domain and hosting registration;
• Optimization of the application and website for maximum speed and functionality;
• Technical assistance and provision of content management training on the website and
• Back up files from Web sites to local directories for recovery purposes;
• Collaboration with other team members and stakeholders;

Expected specific assignment:
• Back-and Front-end web and mobile application development with a focus on clarity,
functionality, ease of use, the possibility of later expansion, modification, and
• Design and development of web architecture and web components, plug-ins, and
adds-on optimization;
• Design and development of mobile app architecture and components including all
software solutions and plugins, adds-on optimization;
• Conceptualization and development of new features, visual identity, and website
layout/user interface by using standard HTML/CSS practices;
• Implement SEO optimization in accordance with the engine’s prescribed standards

Responsibilities of Contracting Authority
The NSI project team will provide all the information related to this activity that is necessary for a
contractor in the development of the website and mobile application.

Experience and knowledge:
• Three or more years of experience in web development – a portfolio of projects;
• Extensive knowledge of HTML5 i CSS3 and other programmatic codes and languages;
• Familiarity with at least one of the following programming languages: CSharp, Android
Studio, Swift, X-code, PHP, ASP.NET, JavaScript;
• Willingness to implement ideas and projects in a short period of time.

• Demonstrates professional competence and mastery of subject matter.

Deadline and submission of expression of interest
NSI invites interested individuals or companies, to submit the following documents listed below
by July 31 (Sunday), 2022 to
• Expression of interest (EoI) outlining how the expert meets the selection criteria and
their understanding of the ToR;
• Technical Proposal – a summarized description of the scope of work and the intended
methodology to be used including a detailed work plan, activities and deliverables within
a specific time frame;
• Names and contacts of three recent professional references (previous clients) for whom
similar work has been conducted;
• An example of similar pieces of work completed recently – a portfolio of projects;
• Curriculum vitae of team members, and developers – outlining relevant qualifications
and experience for specific assignments;
• Financial proposal – breakdown and description of the specific services expenses.

Evaluation and Selection Process
The selected contractor will be responsible for designing and executing all assigments described
in this TOR in collaboration with the project team. The selection process will be based on the set
of criteria developed by the NSI Evaluation Committee to evaluate the proposals. The Evaluation
Committee will evaluate the proposals by using the combined scoring method. Technical
proposals will be evaluated on 70% whereas financial proposals will be evaluated on 30%


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